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Terms and Conditions

Terms and Conditions

Welcome to https://www.prestigepadel.eu, the official website of Prestige Padel Shop Ltd. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these terms.

Please read them carefully before using our services.

1. Company Information

Prestige Padel Shop Ltd
Website: https://www.prestigepadel.eu
Email: info@prestigepadel.eu
Registered in United Kingdom
Company Registration Number: NI726325

2. Use of the Website

  • You must be at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • You agree not to misuse this website, including but not limited to committing or encouraging a criminal offence, transmitting viruses, or attempting to affect the performance or functionality of the website.

3. Products and Availability

  • All products listed on our website are subject to availability.

  • We reserve the right to discontinue or change product specifications and pricing without prior notice.

  • We make every effort to display product images and descriptions accurately, but we cannot guarantee that your device will display colors or details perfectly.

4. Ordering & Payment

  • All prices on our website are listed in GBP (£) and include applicable VAT unless otherwise stated.

  • Payment must be made in full at the time of ordering via one of our accepted payment methods (e.g., Visa, Mastercard, PayPal, etc.).

  • Once an order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order, which occurs only when we dispatch the goods.

5. Shipping & Delivery

  • We deliver to locations within the EU and other selected countries. Delivery charges and times are displayed at checkout.

  • Delivery times are estimates and not guaranteed. Delays may occur due to circumstances beyond our control (e.g. customs, strikes, weather).

  • Risk of loss or damage to goods passes to you upon delivery.

6. Returns & Refunds

  • You have the right to return most products within 30 days of receiving your order, in accordance with EU consumer law (Right of Withdrawal).

  • Items must be returned unused, in their original packaging, and in resaleable condition.

  • To initiate a return, please contact us at info@prestigepadel.eu with your order number and reason for return.

  • Refunds will be processed to your original payment method once the returned items are received and inspected.

  • Return shipping costs are the responsibility of the customer unless the item was faulty or incorrectly supplied.

7. Warranties & Faulty Products

  • If your product is faulty or not as described, you are entitled to a repair, replacement, or refund in accordance with EU consumer protection law.

  • Please contact us within 14 days of discovering a fault to begin a return or replacement process.

8. Intellectual Property

  • All content on this site (logos, images, text, designs, product names) is the property of Prestige Padel Shop Ltd or its licensors and is protected by copyright and intellectual property laws.

  • You may not reproduce, copy, distribute, or otherwise exploit any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising out of or related to your use of our website or products.

  • Our total liability to you for any claim arising from your use of our website or purchase of our products is limited to the amount you paid us for the relevant product or service.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their terms and policies.

12. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any updates.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in that country.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Prestige Padel Shop Ltd
Email: info@prestigepadel.eu
Website: https://www.prestigepadel.eu